Care Opinion

Farm accident- broken legs

Posted By Stephenmc

"Farm accident- broken legs"

About: Altnagelvin Area Hospital / Allied Health Professionals (AHP) Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital / General Surgery Altnagelvin Area Hospital / Occupational Therapy Altnagelvin Area Hospital / Physiotherapy Northern Ireland Ambulance Service / Emergency ambulance response Trauma & Orthopaedics / Ward 21 Trauma & Orthopaedics / Ward 23

(as the patient),

I had fallen off the silage pit roof on my farm and had shattered my left leg and broke my right foot. I firstly want to thank the paramedics that helped me on the scene off the scene off the accident. One of the paramedics was called Kevin and I am sorry but I forget the other males name. I cannot thank use enough for the care you provided for me and my family at that time, use were truest amazing.

I want to thank all the staff in AAH ED for the amazing care use provided for me. I want to thank Dr Stephen in ED who was so reassuring and helpful for both myself and my wife, you gave us such amazing care.

I want to thank all the staff in Ward 21 for the continued care and support use had provided me for the approx 12 days that I was in your care. I want to thank Sinead especially in Ward 21 for the amazing support and care you provided me when you overstayed your working hours to make me feel relaxed and prepared before going into surgery, you are a truly inspirational nurse!

I want to thank all the staff in Ward 23 for the amazing support and care you provided for me on the lead up to being discharged. I want thank Rosemary in Ward 23 especially as she was so welcoming when I came into ward 23, you gave me such comfort,you are truly amazing.

I want to thank Dr, Foster who preformed an amazing surgery on me and has made me feel so much better. I want to thank all the Physio and OT’s who helped me learn to walk again and gain strength. I want to thank the cleaners, HCA’s and dinner/tea ladies/men who always knew how to brighten my day and would always have a conversation with me. To summarise, I want to thank everyone who cared for me in AAH, I cannot fault any of use! Thank you all so much, it is really appreciated. 

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Responses

Response from Maggie Hamilton, Experience & Involvement Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service 4 days ago
Maggie Hamilton
Experience & Involvement Facilitator, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

The Northern Ireland Ambulance Service (NIAS) Experience and Involvement Facilitator is responsible for developing and delivering high quality, effective services and processes for NIAS Service Users, Carers, their Advocates, the Public and NIAS Staff across Northern Ireland (NI) to facilitate and enable them to fully contribute to and participate in experience and involvement in relation to the NIAS.

Submitted on 11/03/2025 at 17:36
Published on Care Opinion at 17:36

picture of Maggie Hamilton

Good afternoon Stephenmc,

Thank you for taking the time to share your valued feedback. We are always grateful to those who share their experiences of the services they have received. It was reassuring to learn of the care that Kevin and his colleague provided to you and your family through what I can only imagine was very traumatic situation. As an organisation we are committed to consistently showing compassion, professionalism, and respect for the patients we care for.

I wish you all the best with your recuperation.

Kind regards,

Maggie

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Response from Celina McConnellogue, ward manager, Ward 23 Trauma & Orthopedics Altnagelvin, Western Health & Social Care Trust 3 days ago
Celina McConnellogue
ward manager, Ward 23 Trauma & Orthopedics Altnagelvin,
Western Health & Social Care Trust

I have the rewarding job of managing the team in our altnagelvin trauma ward

Submitted on 12/03/2025 at 10:28
Published on Care Opinion at 10:28

picture of Celina McConnellogue

hello stephenmc,

Thank you for this wonderful feedback that you have given and in particular to ward 23 and rosemary. I am delighted that even though your incident was very traumatic you had a positive experience throughout your journey and within different departments. I will pass on to the whole team on ward 23 and rosemary your gratitude towards them.

we all wish you a speedy recovery.

kind regards

Celina McConnellogue

ward manager

ward 23

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