Care Opinion

Kindness from all staff

Posted By encryptionke87

"Kindness from all staff"

About: General practices in Tayside

(as a service user),

The reception staff at my GP Practice, Kirriemuir Medical Practice, are so kind, friendly and pleasant. It makes for such a positive experience when contacting the practice when I am worried about one of my two young daughters. They really should be commended on their people skills. 

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Responses

Response from Susan Anderson, Care Opinion Administrator, Patient Experience Team, NHS Tayside 5 days ago
Susan Anderson
Care Opinion Administrator, Patient Experience Team,
NHS Tayside

Submitted on 12/03/2025 at 13:45
Published on Care Opinion at 13:45

Dear encryptionke87

Thank you for taking the time to share your feedback about General Practice (GP). Feedback is very valuable to all areas of the NHS, and I'm sure their staff will be delighted to hear that your experience there has been positive. Unfortunately, GP practices are not part of Care Opinion at this time, as each GP Practice is an independent business. So that they can see your feedback, we would recommend that you feedback your experience directly to the practice to allow this to be passed on to the staff. The Practice Manager can give you with details of how to provide this feedback to them, as per their Complaints and Feedback Policy.

Kind regards

Susan

Care Opinion Administrator

NHS Tayside

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