Care Opinion

Exceptional service

Posted By Sap

"Exceptional service"

About: Sidwell Street Clinic / Exeter Sexual Health

(as a service user),

I attended my appointment and expressed some symptoms I have had following a recent UTI, as well as, other concerns. I agreed to have a sexual screening and urine dip taken. The nurse allocated to me talked me through the procedure and gave lots of reassurance throughout. The nurse was very friendly, knowledgeable and thorough, which made me feel at ease. I believe the nurse was called Sar - she was amazing!

I have used the service before and can honestly say it is exceptional. Staff are always friendly, approachable and compassionate, the environement always looks clean and the sign-in process quick and simple.

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Responses

Response from Judith Sumner, Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter, Royal Devon University Healthcare NHS Foundation Trust 5 days ago
Judith Sumner
Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 12/03/2025 at 14:17
Published on Care Opinion at 14:17

Hi Sap,

Thank you for taking the time to leave this feedback, we will make sure to pass it on to Sar, who I am sure will appreciate it.

I am really glad that you had such a friendly, knowledgeable and through experience with us and that staff were approachable and compassionate, which is something we definitely pride ourselves on.

Please don't hesitate to call us on 0300 303 3989 if we can help with anything else.

Best wishes

Judith

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