Care Opinion

Sepsis infection

Posted By Sean045

"Sepsis infection"

About: Northern Ireland Ambulance Service / Emergency ambulance response South West Acute Hospital / Critical Care South West Acute Hospital / Emergency Care and Medicine Services

(as the patient),

In early February 2025 I felt ill as if I had the flu, went to bed at 1pm, woke up at 5pm by my arms and legs kicking out on there own, having no control.. I yelled for my wife to help, an ambulance was called, thankfully arriving very quickly,  

The ambulance crew were excellent, thank you so much to Terry  and his colleague,  sorry I don't remember his name, from home I was rushed to Enniskillen A&E, with some tests I was diagnosed with Sepsis,  kidney infection,  again a massive thank you to Doctor Dan and his team, getting moved from A&E into the resuscitation ward, once again to all in the team in there thank you so much.

My blood pressure was very very low and was told I was to be moved to ICU where I spent the next 6 days. 

I cannot thank and I will never be able to express my thanks enough to the team in ICU, the treatment and care I received was amazing, all the Doctors and nurses were so nice..

Thank you to everyone, I'm sorry for not being able to mention everyone as I'm terrible with names... you all deserve to be paid double for the work you do....

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Responses

Response from Eimear Watson, Ward Manager Critical Care SWAH, Acute Services, WHSCT 3 days ago
Eimear Watson
Ward Manager Critical Care SWAH, Acute Services,
WHSCT

Submitted on 14/03/2025 at 10:40
Published on Care Opinion at 10:42

picture of Eimear Watson

Hello,

Thank you for your feedback. I am very pleased to hear that your experience in ICU was a positive experience and I will share this feedback with my full team. I hope you are recovering well at home.

Thanks

Eimear

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Response from Maggie Hamilton, Experience & Involvement Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service 3 days ago
Maggie Hamilton
Experience & Involvement Facilitator, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

The Northern Ireland Ambulance Service (NIAS) Experience and Involvement Facilitator is responsible for developing and delivering high quality, effective services and processes for NIAS Service Users, Carers, their Advocates, the Public and NIAS Staff across Northern Ireland (NI) to facilitate and enable them to fully contribute to and participate in experience and involvement in relation to the NIAS.

Submitted on 14/03/2025 at 13:16
Published on Care Opinion at 13:16

picture of Maggie Hamilton

Good afternoon Sean045,

I am grateful to you for taking the time to share your experiences of the Northern Ireland Ambulance Service. It was heartening to learn how excellent the ambulance crew, Terry and his colleague were with you. It means such a lot to our teams to hear that they have a made a difference to those they care for and I am sure they will be delighted to hear your lovely words. I would like to share your feedback with the clinicians who attended to you on the day and in order to locate them I would require the following information:


-Date and approximate time of the incident-The address the ambulance was dispatched to

If you are happy to share this information, I can be contacted at:

Maggie.hamilton@nias.hscni.net

I hope you are recovering well.

Kind regards,

Maggie

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