"Shoulder procedure"

About: Cannock Chase Hospital / Trauma and orthopaedics

(as a service user),

Greeted by very friendly & polite staff in the very clean & organised HollyBank Unit & was made to feel welcomed & well taken care of throughout my waiting period & throughout my visit until I went home.

A very special thanks to Mr Allen who has an extremely wonderful bedside manner & was very reassuring & professional throughout my shoulder procedure, making me feel very much at ease & also to the very kind nurse Carla who made me some tea & toast post my procedure.

Everyone I came across in this particular unit is to be highly commended & applauded for their most amazing empathetic natures & for the care they give & show. 

Thank you all & everyone in Hollybank Unit.

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Responses

Response from Christine Rock, Patient Relations Officer, The Royal Wolverhampton NHS Trust 2 days ago
Christine Rock
Patient Relations Officer,
The Royal Wolverhampton NHS Trust
Submitted on 14/03/2025 at 16:07
Published on Care Opinion at 16:07


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Associate Director of Patient Relations

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