"Really put at ease"

About: University Hospital Hairmyres / Cardiac Catherterisation

(as the patient),

I had a Angiogram carried out. The staff were very informative, talked me through everything that was happening, even within the surgical lab. Before & after care from all the nurses was fantastic.

Really put at ease and the cardiologists discussed the findings giving me a better understanding of condition.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 3 days ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 14/03/2025 at 19:17
Published on Care Opinion at 19:17


picture of Lise Axford

Dear Bagpuss76

Thank you for taking time to feedback on the care you received in cardiac catheterisation lab. I am pleased to read that the staff were informative and that you felt that the nursing care was fantastic. I will ensure that your comments are shared widely as the whole team work closely together to deliver a high standard of care and communication.

The cardiologists strive to explain what is happening and will be reassured that you had a better understanding of your condition. The whole team will appreciate your kind words as they reflect on practice each and every day.

I hope you are recovering well.

Best wishes

Lise

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