Care Opinion

A positive experience

Posted By bravofe87

"A positive experience"

About: Royal Alexandra Hospital / Gynaecology/Colposcopy Outpatients

(as a service user),

My appointment was scheduled at 19:30 but I had a call to ask if I'd come earlier at 17:30, which I did. 

I was slightly nervous and apprehensive. Many thanks to Dr Meti, Kirsty and staff who were all professional, kind, friendly, efficient and reassuring during all aspects of care.

All of the procedures were clearly explained and performed while maintaining dignity and respect.

The One Stop Clinic was a positive experience.
More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennifer Harvey, Senior Charge Nurse, Gynaecology Outpatients, Inverclyde Royal Hospital/Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 7 hours ago
Jennifer Harvey
Senior Charge Nurse, Gynaecology Outpatients, Inverclyde Royal Hospital/Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 17/03/2025 at 10:36
Published on Care Opinion at 10:36

Dear Bravofe87

Thank you for taking the time to feed back on your experience at the Onestop clinic within the gynaecology outpatients service at Royal Alexandra Hospital.

I am glad that you felt our team were professional, kind. friendly and efficient during all aspects of your care.

I am pleased you felt reassured and respected during your procedure and that your dignity was maintained throughout.

I will pass this positive feedback onto Dr Meti, Kirsty and the rest of the nursing team who I am sure will be delighted to hear.

Take care

Kind Regards

Jen

Jennifer Harvey

Senior Charge Nurse Gynaecology Outpatients department RAH/IRH/VOL

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k