Care Opinion

Excellent care

Posted By saturnnt74

"Excellent care"

About: University Hospital Hairmyres / Cardiac Catherterisation

(as the patient),

From entry to ward and throughout my stay staff were friendly , compassionate and supportive.

Staff were always happy to go the extra mile which was very reassuring for a first time visitor. Although ALL the staff on Ward in March were very good 2 staff were exceptional Stacey and Eileen .

The best feedback I could give is they made a difficult process as best as it could be . Well done the Team at Cardiac Catheterisation Unit Hairmyres.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire yesterday
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 14/03/2025 at 19:03
Published on Care Opinion at 19:03

picture of Lise Axford

Dear saturnnt74

Thank you for taking time to feedback on the care you received in the cardiac catheterisation lab. It is reassuring to read that all staff were friendly, compassionate and friendly. Your comments will be shared with all the team as well as Stacey and Eileen who will very much appreciate your kind words.

Attending the unit can be a very worrying time and knowing that individual staff made a positive difference to you will mean a great deal to the team.

I hope that you are recovering well and wish you all the best.

Kind regards

Lise

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