"Excellent Care"

About: West Suffolk Hospital

I recently had cause to attend A&E at WSH. I cannot fault the service and care that I received, yes there was some waiting but that was due to test etc being carried out and waiting for results. I was subsequently admitted as an emergency and in my opinion could not have received better care. The ward I was admitted to was F6 and I would like to praise and thank every member of staff on that ward for there dedicated and wonderful care from the Ward Manager right through to both the Healthcare and Nursing assistants not mention the surgeon and doctors who all have a caring and compassionate manner. My thanks too to the catering staff from the chefs and kitchen staff to the staff providing tea and coffee as well as the cleaning staff. I would also like to mention the food, when I was able to eat I found the choice of food very varied and very. very nice. So again I would like to express my sincere thanks and gratitude to all those involved with mr stay and care in WSH.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from West Suffolk Hospital 3 days ago
West Suffolk Hospital
Submitted on 13/03/2025 at 15:41
Published on nhs.uk at 15:41


Dear J Lawrence

We are delighted to hear that your experience at West Suffolk Hospital was such a positive one. We will pass on your comments to the F6 and A&E teams.

Thank you for taking the time to provide us with your feedback.

Best wishes

Patient Experience Team

West Suffolk NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k