Care Opinion

This was really great for us

Posted By phoenixhm37

"This was really great for us"

About: Children's Specialist Health Services / School Immunisation team

(as a parent/guardian),

NHS nurses attended my daughter school to administer the HPV vaccine, she was really anxious and scared and unfortunately was unable to go through with it.

We then received a call from Heather the lead nurse who offered us a appointment out with the school. This was really great for us as the impact the initial appointment had on my daughter in front of her peers was really upsetting.

On arrival Heather took us into a private room where she spent time explaining the benefits and the procedure of the HPV vaccine. My daughter was extremely agitated and upset but Heather took her time and eventually the vaccine was done.

Heather was amazing and we are really thankful for all her patience.

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Responses

Response from Donna Ferguson, Interim Team Leader, School Immunisation Team, NHS Lanarkshire last week
Donna Ferguson
Interim Team Leader, School Immunisation Team,
NHS Lanarkshire

I am responsible for organising immunisation programmes and providing clinical leadership to support these programmes for North and South Lanarkshire.

Submitted on 14/03/2025 at 16:32
Published on Care Opinion at 16:33

picture of Donna Ferguson

Dear phoenixhm37

Thank you for sharing your recent experience at one of our immunisation clinics.

The team work hard to deliver these additional clinics and it is wonderful to hear such positive feedback, and that we were able to support you and your daughter with the HPV vaccine.

I look forward to sharing your kind words with Heather and the team at large.

Best wishes,

Donna

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Response from Laura Jack, Service Manager, Specialist Children's Health Services Unit, North Lanarkshire Health & Social Care Partnership 5 days ago
Laura Jack
Service Manager, Specialist Children's Health Services Unit,
North Lanarkshire Health & Social Care Partnership

Submitted on 16/03/2025 at 10:12
Published on Care Opinion at 10:12

picture of Laura Jack

Dear phoenixhm37,

Thanks for getting in touch - this is really great to hear - we are really proud of our School Immunisation Team, they work so hard to make children and young people and their families feel at ease.

They really do go above and beyond to put children and young people feel relaxed, without any pressure to receive their vaccinations.

and a big well done to Heather:-)

Thanks again and hope your daughter is doing well

Best wishes

Laura

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