Care Opinion

Podiatry appointment

Posted By Margaret263

"Podiatry appointment"

About: Western Health & Social Care Trust / Community Footcare Services

(as a service user),

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I recently visited the podiatry clinic in waterside, Derry, where I met with two exceptional staff, Angela and Rachel.

Very friendly calming atmosphere very professional girls

I don’t like change new places or new people, however these two girls made it a calming experience and have left me with the confidence to keep up the appointments which I haven’t done to date (cancelled 4) and it is important as I am diabetic

Thank you girls

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Responses

Response from Katherine Buchanan, Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional, Western Health and Social Care Trust 3 days ago
Katherine Buchanan
Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional,
Western Health and Social Care Trust

Submitted on 14/03/2025 at 17:28
Published on Care Opinion at 17:28

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picture of Katherine Buchanan

Dear Margaret263,

I am Katherine Buchanan, Principal Podiatrist in the Western Trust. I want to sincerely thank you for taking the time to share such kind feedback about your visit with our Assistant Practitioner, Angela and our final year student, Rachel. I'm delighted to hear that you found this experience calming and that it has given you the confidence to stay on top of your diabetic screening appointments. Positive feedback like yours is always appreciated, I have shared your review with Angela, the University of Ulster Podiatry dept, and our wider team, and I truly appreciate you taking the time to do so.

Regards, Katherine

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