"Brilliant Practice "

About: West Lodge Surgery

I have been using this practice for just over 2 years now, all the staff, from the receptionists to the doctors and nurses, have always treated me with kindness and respect. Having recently being diagnosed as Diabetic type 2, I had a 30 minute appointment with a nurse, who took the time to explain everything this entails, explained all possible medications required. As I also have Crohns Disease, this could have consequences and explained that she would have to speak to a Dr as to which way to proceed. First thing this morning I received text messages informing me that she had done exactly what she said she would do, and my new medication was being prescribed! That's what I call a fantastic service 👏. No waiting, no stress, can't thank them enough.

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Response from West Lodge Surgery yesterday
West Lodge Surgery
Submitted on 14/03/2025 at 13:44
Published on nhs.uk at 13:44


We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

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