Care Opinion

Everyone I met was smiling and reassuring

Posted By paprikade33

"Everyone I met was smiling and reassuring"

About: New Victoria Hospital / Endoscopy

(as the patient),

I recently attended for an endoscopy at the Victoria ACH.  All the staff from the receptionist to the nurses and professional who carried out the Endoscopy were very reassuring and kind.  I was naturally a bit nervous but everyone I met was smiling and reassuring. 

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Responses

Response from Margaret Barlow, Interim Lead Nurse, Endoscopy, NHS Greater Glasgow and Clyde yesterday
Margaret Barlow
Interim Lead Nurse, Endoscopy,
NHS Greater Glasgow and Clyde

Submitted on 14/03/2025 at 15:55
Published on Care Opinion at 15:55

Hi Paprikade33

Thank you very much for taking the time to write with this lovely feedback for the team at the New Victoria Endoscopy Unit. The staff will be very pleased to read this.

All the staff strive to re-assure patients to the best of their ability on their visit to our unit as this can be an uncomfortable procedure to have done. I am also so glad that the staff were reassuring and kind.

Thank you again.

regards Margaret Barlow

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