Care Opinion

Efficient Care

Posted By PMW23

"Efficient Care"

About: University Hospital Wishaw / Emergency Department

(as the patient),

I had a minor injury and presented to A&E. This was my first experience of attending the new minor injuries department. I was seen within 15 minutes and out of the department within the hour. An exceptional service, appropriate and excellent care was given. All staff I came into contact with were very friendly and professional. This made the experience very positive.

Thank you. 

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Responses

Response from Julie Coyle, Senior Nurse - Emergency Care, University Hospital Wishaw, NHS Lanarkshire 3 days ago
Julie Coyle
Senior Nurse - Emergency Care, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 14/03/2025 at 17:07
Published on Care Opinion at 17:07

Dear PMW23,

Thank you for taking the time to share your recent experience within our Minor Injuries Unit and I am delighted to hear that you had a positive experience and were seen very quickly. I am pleased that you found our staff to be friendly and professional, and will share your lovely comments with Fiona and her team.

I wish you speedy recovery.

Best wishes, Julie.

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