"Disappointing Experience "

As someone who is new to the area and needing to register with a GP, mainly to access my repeat prescription it was incredibly disheartening to repeatedly be told that the only way I could make a new patient appointment was to ring up at 8am on the day of. I have even been into the surgery and got the same response. When I asked if I could make an appointment in advance I was told this wasn’t possible and the only way I could get an appointment was to ring up at 8am on the day of and hope there are appointments available.

This has meant a delay in receiving my important repeat prescription which will impact my mental health. I have since made an application to switch GPs but I am very disappointed that I wasn’t able to get past reception to speak to a doctor.