Care Opinion

Great practice and friendly staff

Story from nhs.uk

"Great practice and friendly staff"

About: The Highfield Medical Centre

I have read the reviews online and I must say I have never had an issue at all, I called the surgery this afternoon and spoke to a receptionist she answered all my questions and even said she would call me back as some information she was unsure of and would speak to the doctor regarding this, which she did and indeed she called me back. I always have this level of care when I access the surgery. Great service and great people

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Highfield Medical Centre yesterday
The Highfield Medical Centre

Submitted on 14/03/2025 at 17:55
Published on nhs.uk at 17:55

Dear Tracey, many thanks for your feedback, it's a always great to hear the things we do well.

Our staff love receiving positive feedback, and it's fantastic to hear that their efforts are noticed by our patients. Our receptionists and care navigation team do a great job in a demanding environment so I will ensure that they hear your comments.

Thank you for taking the time to provide your feedback, and rest assured that we will continue to provide a service that hopefully meets the needs of our practice population.

Many thanks again,

Adam Bolton

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k