Care Opinion

Waiting for procedure

Posted By mumtomine

"Waiting for procedure"

About: Forth Valley Royal Hospital / Urology

(as the patient),

Been waiting for 17 months for a simple day procedure requiring no anaesthetic. Nobody answering my questions as to why I'm waiting. Had no calls back. Asked for a different consultant as the one I have has been arrogant and rude. Again no response! How someone is left to suffer when a 10 min procedure would be life changing  is beyond me. 

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Responses

Response from Celia McDermott, Senior Charge Nurse, Urology, NHS Forth Valley yesterday
Celia McDermott
Senior Charge Nurse, Urology,
NHS Forth Valley

Submitted on 18/03/2025 at 11:11
Published on Care Opinion at 11:11

Dear mumtomine

I am sorry to hear of your long wait for your procedure and lack of response to your queries. Could you please call me on 01324 566373 and leave me your name, date of birth and contact details, I will investigate your concerns, this is highly unusual for our service.

Regards

Celia McDermott

Senior Charge Nurse

Urology Outpatient Service

Forth Valley Royal Hospital

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