"They were professional and efficient"

About: Omagh Primary Care Complex / Radiology

(as the patient),

Was sent for a second X-ray after a chest infection. Checked in at reception, very efficient and pleasant member of staff. Was called before due time and directed to a cubicle to prepare for X-ray. Staff member introduced herself and explained the procedure.

Was taken for X-ray, members of staff introduced themselves. Made me feel at ease and explained what I had to do. They took the X-ray and directed me back to cubicle, told would have results from Dr in 10 to 14 days.

They made it very easy and relaxed, they were professional and efficient.

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Responses

Response from Aisling Howell, Assistant Radiology Service Manager, Western Health & Social Care Trust last week
Aisling Howell
Assistant Radiology Service Manager,
Western Health & Social Care Trust
Submitted on 10/04/2025 at 23:14
Published on Care Opinion at 23:14


picture of Aisling Howell

Dear skysp69, I am glad to hear about your recent experience at Radiology. I will pass this onto staff, who are very grateful to receive your feedback.

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