"Kind and considerate care"

About: Community Therapy Services / Bassetlaw Community Therapy

(as a service user),

I was referred to the service when I was discharged from hospital after a 3 week stay. Debbie was absolutely amazing(!)  She quickly got in touch with the handyman service to come and fit a handrail on my stairs and a grab rail in my toilet.  The handyman contacted us after a few days. 

She checked all my equipment to see if I had sufficient equipment in place and provided a perching stool which is perfect for my needs.  She also referred me to the wheelchair service as the wheelchair that I already had wasn't sufficient for my needs. 

Debbie was very kind and caring and she speedily contacted my GP to get in touch to help me as I was in a considerable amount of pain.  The service overall was absolutely fantastic. 

Thank you so much for your kind and considerate care.

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Responses

Response from Miranda Walsh, Team Leader, Bassetlaw Urgent Community Response Team and Bassetlaw Community Therapy Team, Community Health Services 4 days ago
Miranda Walsh
Team Leader, Bassetlaw Urgent Community Response Team and Bassetlaw Community Therapy Team,
Community Health Services
Submitted on 25/04/2025 at 10:12
Published on Care Opinion at 10:12


Thank you for your lovely feedback about Debbie.

I am glad that Debbie has been able to help you with your equipment and wheelchair.

Kind regards

Miranda Walsh

Team lead

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