"Superb team work and care"

About: New Stobhill Hospital / 23 Hour ward (ward A) New Stobhill Hospital / Pre-Operative Assessment clinic New Stobhill Hospital / Trauma & orthopaedics New Stobhill Hospital / Xray and Scans

(as a service user),

Recently I had a uni knee replacement at Stobhill. I cannot fault the amazing care I had. From my conversations with Denise, Mr Jones’s secretary, to my visit to Mr Jones at his consent clinic where everything was so well explained, to the pre-assessment clinic, to my visit to theatre where I had a completely painless spinal anaesthetic and nerve block performed by Prof MacFarlane and his StR Dr Meaney and felt relaxed enough not to have sedation which I never expected to be able to do.

They were great at keeping me talking and distracted. The entire theatre team were all very supportive and professional both pre op, in theatre and in recovery. And I’ve had a very relaxing day in Ward A where I’ve been looked after very well by all the nurses and health care support workers,  a quick visit to X-ray where I was taken by a very friendly porter and looked after by the radiologists, and been seen by Danny the ortho physio who was very patient with me doing my exercises and really encouraging .I should also mention Kieran  the ortho pharmacist who phoned me a week before and went over all he options for post op pain relief and things to deal with the complications of those. At every stage I’ve  felt listened to and that I had a choice and role in all the decisions.  And the food was good too! 

This amazing group of people made this as pleasant and inclusive as possible. And listening in on the ward this is the care they provide to everyone. It did feel like realistic medicine. 

I also noticed some innovations like giving me a drink in recovery to make sure I felt better post op and giving me Tranexamic acid tablets to reduce post op bleeding. These wee things probably make a big difference and really show a team working together to bring in measures for the benefit of their patients. 

I’d just like to say a huge thank you to them all for making something I was absolutely terrified about a positive experience. They all deserve a gold star! 

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