Care Opinion

They genuinely cared about our wee family

Posted By Magpie45

"They genuinely cared about our wee family"

About: Maternity care / Maternity care (Ward 47)

(as a service user),

I had my baby girl just before Christmas and I just wanted to say a quick thank you to everyone who looked after me on the post-natal ward. The nurses who looked after me the most were Briony and Rachel and I can’t fault them they were really kind. I was really anxious with it being my first and I had some complications with my healing but they both gave me lots of pep talks and there were lots of checks done on my daughter too so I felt very safe.

The support workers were amazing too and couldn’t of done enough for me, shout out to Carol-ann for all the cups of tea when I was having a wee cry when my baby wouldn’t latch haha. i really really wanted to breastfeed and everyone spent lots of time helping me figure it out, I’m happy to report that I’m still feeding her myself now :)

One thing I didn’t like was the shared rooms, they weren’t great because I felt that the other people and their partners were quite loud and sometimes inconsiderate which meant I didn’t get a good rest. But to be fair the nurses were great at trying to stop people from being too loud which was good.

There were so many people who were amazing who’s names I’ve forgotten but everyone we met was so nice and you could tell they genuinely cared about our wee family and keeping us safe, thank you for everything

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Responses

Response from Gaynor Bird, Lead Midwife, Maternity, NHSGGC yesterday
Gaynor Bird
Lead Midwife, Maternity,
NHSGGC

Submitted on 28/04/2025 at 15:16
Published on Care Opinion at 15:16

picture of Gaynor Bird

Dear Magpie45,

Thank you for taking the time to tell us about your birth here at the QEUH Maternity unit and congratulations.

It is always our aim that women and their families feel supported and cared for with kindness and compassion and it is so lovely to read how you felt so safe on the postnatal ward with such amazing care form the team. I will ensure that you thanks and praise are passed on to Rachel, Briony and Carol Ann. Even a small touch like a cup of tea can help during the first few days with your baby!

The feedback you have shared around visiting and the noise within the shared areas is reflective of other feedback which we have had from women and staff. In view of this, visiting is being reviewed within Maternity across Glasgow and Clyde with a view to moving to a model where women have space and peace to spend with their babies in a quieter and more calm environment.

Many thanks and best wishes to you and your family

Gaynor.

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