"Great service"

About: Highbridge Medical Centre

The two medical professionals I came into contact with both last Friday and again yesterday (Monday) gave me prompt and thorough treatment. Their determination to be ‘better safe than sorry’ and their insistence on me getting an ultrasound yesterday meant that I was quickly diagnosed (with what could have been a very serious issue) and immediately started on appropriate treatment. I was also strongly advised not to wait if I encountered anything that concerned me whilst I was waiting for my appointment and to immediately either call the practice or the hospital - something I probably would have been reluctant to do had I not been encouraged to. Thanks to these two professionals, I received a very rapid appointment at the hospital

Please pass on my sincere appreciation and gratitude

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Responses

Response from Highbridge Medical Centre 7 hours ago
Highbridge Medical Centre
Submitted on 29/04/2025 at 15:23
Published on nhs.uk at 15:24


Dear Jo

Thank you for leaving this lovely feedback regards the interaction with two of our clinicians you have received within the last week. Patient care and treatment is at the forfront of what we do and I'm pleased to hear that you received just that.

Your comments have been passed along to the individuals involved in your care.

Wishing you a speedy recovery.

Kind regards

Tara Bateman - Operations Manager

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