Care Opinion

All round excellent service from South Tyneside General Hosp...

Posted By Gonzaga

"All round excellent service from South Tyneside General Hospital A&E"

About: South Tyneside District Hospital / Trauma and orthopaedics

(as the patient),

I had a large sliver of wood lodged under the full length of my finger nail requiring me to visit A&E to have it removed.

The experience and care I received was exceptional and the whole process from checking in to treatment took just 45 minutes. I was seen to by a senior A&E nurse and a 3rd year student nurse, who were both brilliant.

The sliver of wood was removed, finger was bandaged and I was despatched with a course of antibiotics. All round excellent service!

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Responses

Response from South Tyneside District Hospital 10 years ago
South Tyneside District Hospital

Submitted on 10/09/2014 at 14:38
Published on nhs.uk on 11/09/2014 at 04:00

Thank you for taking the time to post your comments on NHS Choices regarding your recent experience of our services. I am delighted the quality of care you received in the A&E department was of the high standard we always aim to achieve. It is always reassuring to receive such positive feedback and I will ensure your comments are shared with the staff in the department. In the interim, I do hope your finger makes a speedy recovery! Kind regards Lorraine B Lambert Chief Executive

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