"Please pass on my kindest regards"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I recently was on the other side of the NHS after a recent surgery at the Day surgery unit and theatre at QMH Dunfermline. I would like to thank SCN Nola and all her amazing team, in particular Fiona and Alison for the amazing care I received. The entire experience was a positive one and as a team you should be very proud of the service you deliver on a daily basis. My surgeon Miss McIlhinney and team were so informative and prompt in there delivery of care. A special thanks to Dr McKay and ODP Janine who made me feel very relaxed in the anaesthetic room during a very anxious time. A post op visit to ensure I was pain free was equally appreciated. To all other members of the theatre and recovery team who played their part in providing a safe surgical outcome for me please pass on my kindest regards. It is difficult being a patient when you are normally the care giver but I honestly can not praise this team highly enough. Thank you.  

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 18/06/2019 at 11:08
Published on Care Opinion at 11:08


picture of Nola Cassidy

Dear learningfb43

Thank you for taking the time to post feedback about your day surgery experience, we are very proud of the unit and we strive to deliver the best patient centred care possible on a daily basis, im glad we got it right for you. Coming in for surgery can be aprehensive and its great to see that the particular staff you have mentioned were able to make your stay as relaxed and pain free as possible. I will be sure to pass on your post to all of the teams involved in your care.

Wishing you well in your recovery

Kind Regards

Nola

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