"MRI scan"

About: Gartnavel General Hospital / Xrays and Scans

(as the patient),

Had a mri scan today , was extremely nervous about the whole procedure but the staff at the Gartnavel Hospital, Glasgow were very good, especially Pamela

From  the minute you went in there were attentive,  she was explaining everything that would be happening from start to finish , and also during the scan checked in on me three or four times marking sure I was okay , it was reassuring to hear that, so a big thank you for making the experience a bit more bearable and as I say to Pamela ,Thank You , you were the best .

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 5 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 15/10/2019 at 16:29
Published on Care Opinion at 16:29


picture of Kevin Torbet

Dear anthogan

Thank you for your lovely feedback in regards to your experience attending the Gartnavel General Hospital for an MRI Scan.

Hospitals can be a very anxious and nervous experience for the best of us so to hear you had such a great experience is fantastic.

We always thrive to provide the best possible care we can and to hear Pamela not only provided excellent care but went that extra mile is always encouraging.

I will be sure to pass on your feedback to Pamela and the team in Diagnostics. I'm sure this will be very welcomed.

Thanks again

Kevin

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