Care Opinion

Infant Feeding Team

Posted By NorthwestNurse

"Infant Feeding Team"

About: Royal Albert Edward Infirmary / Paediatrics Thomas Linacre Outpatient Centre

(as a parent/guardian),

Cannot express enough how amazing this team is. Even prior to birth they made me aware I had support there if I needed it, and when I did I was met with staff that arent just professional and very competent but warm and friendly too which is exactly what you need when you're trusting them with your newborn. I felt happy knowing he was well taken care of when he had his procedure. Their communication and accessibility o me couldnt have been better - there was never a time I couldn't speak to them when I needed to. They deserve high praise as they do go above and beyond and encompass all of what WWL stands for.  

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Responses

Response from Vicky Bolton, Head of Patient Relations and PALS, Wrightington, Wigan and Leigh NHS Trust 5 years ago
Vicky Bolton
Head of Patient Relations and PALS,
Wrightington, Wigan and Leigh NHS Trust

Submitted on 12/02/2020 at 13:09
Published on Care Opinion at 15:12

Thank you so much for your most positive feedback. It is always very appreciated when someone takes the time to let us have their comments regarding their experiences here at the Trust. It gives us the opportunity to share your praise for good practice. Your comments will be shared with all the staff involved.

Kind regards

Vicky Bolton

Patient Relations/PALS Manger

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