"Maternity Ultrasound"

About: University Hospital Hairmyres / Early Pregnancy Assessment Service

(as a service user),

It’s really stressful attending even routine appointments during this pandemic. I was late for my appointment due to being unwell and Laura was very kind about this. 

She was really welcoming and friendly and clearly very dedicated to her job. She explained everything she was doing and it made me feel much more comfortable. 

It was the nicest scan experience I have had on NHS. Laura is a credit to the hospital. 

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 04/11/2020 at 14:53
Published on Care Opinion at 14:53


picture of Lesley Mallon

Dear MissMM

Thank you for taking the time to provide such glowing feedback about the service you received at the Early Pregnancy Assessment Unit, when you attended for a scan.

Laura will be delighted to hear how well supported you felt and it will be my pleasure to share your kind comments with her.

Kind regards.

Lesley

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