Care Opinion

Cancelled surgery

Posted By Aldo77

"Cancelled surgery"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as a service user),

Cancelled 

Yesterday I had my surgery cancelled. I understand these things happen ... my problem  is I am in significant pain  and this was something I have been needing to get sorted for a number of years and delayed of course due to the pandemic .  I don't like to complain,  but  I don't know what to do. 

My gp has signed me off, but when I was cancelled I wasn't given much information in terms of time scale, what do, how to keep informed of what is happening.. I'm not in the business of blame, I just want clarity .... I also feel that I always seem to have chase my care up. Just because its elective doesn't mean we aren't struggling 

I accept we are in a difficult time. But I just need more information 

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Responses

Response from Lisa Dorrian, General Manager, Oral Health Directorate, NHS Greater Glasgow and Clyde 3 years ago
Lisa Dorrian
General Manager, Oral Health Directorate,
NHS Greater Glasgow and Clyde

Submitted on 02/08/2021 at 17:38
Published on Care Opinion on 03/08/2021 at 17:10

Dear Aldo77,

I am sorry to hear of your cancellation.

Could you email me directly on lisa.dorrian@ggc.scot.nhs.uk with you name, date of birth and a contact number? I would be happy to look into this for you.

Kind regards

Lisa Dorrian

Clinical Service Manager

Neurosciences & OMFS

Regional Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Aldo77 (a service user)

Thanks. I will send you an email later today.

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