"Visit to A&E"

About: Lagan Valley Hospital / Accident & Emergency

(as a service user),

Excellent care and attention by all the staff in the Lagan Valley a and e (ED). From the security guards on the door, domestics and porters and to all the nursing staff and doctors thank you. I was nervous about coming to the hospital with the rise in covid cases but the staff were very reassuring. I'd like to thank all the staff who were extremely busy and under pressure, and gave a 1st class service.   Special thanks to Dr Seymour with his friendly demeanor, a real asset to the Lagan Valley. Dr Seymour went the extra mile even bringing me tablets and water put to the waiting room when he saw I was in pain. Keep up the great work.  

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Responses

Response from Jennifer Nicholson, Lead Nurse - Emergency Care, Emergency Medicine - A&E, South Eastern Health and Social Care Trust 3 years ago
Jennifer Nicholson
Lead Nurse - Emergency Care, Emergency Medicine - A&E,
South Eastern Health and Social Care Trust
Submitted on 03/09/2021 at 16:06
Published on Care Opinion at 16:06


Hi Jaysey

Thank you for taking the time to review the service at the Lagan Valley ED. I am delighted to hear that you were well looked after and felt reassured during your attendance.

I will share your comments with the staff and they will appreciate your kind words and encouragement,

I hope you continue to improve.

Kind Regards

Jenny

Interim Lead Nurse Emergency Department

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