Care Opinion

Great communication & Care

Posted By oscaryb36

"Great communication & Care"

About: Glasgow Royal Infirmary / Acute Assessment Unit (AAU)

(as a relative),

On boxing day I took my Dad to AAU for follow up following discharge from ward 46.

I want to say a really big thank you to Nurse Amy and the Doctor who spent time listening to me about concerns I had about my Dad's health and wellbeing. My Dad had recently being diagnosed with AF and also has a number of other underlying conditions.

They took time to listen and understand my concerns and questions. Thank you so much for your amazing care and attention.

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Responses

Response from John Carson, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 3 years ago
John Carson
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde

Submitted on 07/01/2022 at 00:16
Published on Care Opinion at 00:16

Thank you for your kind recognition of our staff with regard to the support they have provided you on your father’s diagnosis. I am pleased you felt listened to and I hope the time spent goes some way to reducing any anxiety you had about your father’s health. I will ensure your kind words are shared with the staff.

Best wishes

John Carson

Chief Nurse North Sector

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