Care Opinion

Caring and thoughtful staff

Posted By Eilpm83

"Caring and thoughtful staff"

About: Bruce House

(as a relative),

The entire team in Bruce House EMI are the most thoughtful and caring staff. They are passionate about their residents welfare, but also go out of their way to check in with relatives.

Thomas leads by example and the team exemplify the Trust values

grateful thanks to all

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Responses

Response from Louise Radcliffe, Service Manager, dementia and Old Age Mental Health, Belfast Health and Social Care Trust 2 years ago
Louise Radcliffe
Service Manager, dementia and Old Age Mental Health,
Belfast Health and Social Care Trust

Submitted on 28/06/2022 at 12:53
Published on Care Opinion at 13:26

Thank you for all

your lovely feedback. I am delighted to read your positive experience with staff and Thomas. As Service Manager I am more than happy to share this with Thomas and the team and thank them for all their hard work and particularly involving families and carers and displaying and living the trust values.

thank you Louise Radcliffe Service Manager CMHOPS

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