"They all went above and beyond"

About: Craigavon Area Hospital / Acute Medical Unit (AMU) Craigavon Area Hospital / Emergency Department

(as a relative),

My sister collapsed and was rushed to Craigavon Emergency Department last week. She had a suspected brain bleed/meningitis with severe sudden onset headache. It was terrifying. The reaction of the team in A&E Resus that day was just outstanding. Doctor Mateus was just amazing as was the whole team on with him that day, sorry i didnt get all the names. The Radiography team were so reassuring and great at their job. 

In the AMU Ward the staff were just unreal. Special mention to nursing team - Evie and Karen. At such a worrying time for all, the teams in ED & AMU were just exceptional. They all went above and beyond despite the visible pressures on the days. These teams are a credit to the NHS and Southern Trust and my family and I will be forever indebted. From my sister, her husband and her 4 kids - a heartfelt thank you for being there. 

Staff attitude

Staff attitude


Staff skills

Staff skills


Team work

Team work


Treatment

Treatment


Pain relief

Pain relief


Explanations

Explanations


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Responses

Response from Clerical Assistant, Acute Medical Unit, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 years ago
Submitted on 31/10/2022 at 13:53
Published on Care Opinion at 13:53


Hello,

Thank you for the positive feedback to AMU. I am very glad to hear that your sister was well cared for during her time with us on the ward and that she received the right treatment from the staff. I will be sure to pass on your comments to the nursing team and wish you and your sister all the best.

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