"A positive journey"

About: Gartnavel General Hospital / Pre-Operative Assessment Gartnavel General Hospital / Xrays and Scans Glasgow Royal Infirmary / Breast Clinic

(as a parent/guardian),

My elderly mum found a lump in her breast recently. We called the GP and she was seen the next day. Within 7 days she was seen at Gartnavel General  breast clinic by Miss Campbell and Kisrty (Specialist Nurse) where she underwent a mammogram, ultrasound and biopsy. She was diagnosed within 2 weeks with either a sarcoma or spindlecell tumour in her breast.

She was referred to the Sarcoma specialist Prof Lo and Clare at Glasgow Royal Infirmary . Within a week she had a CAT scan followed by an MRI scan . Then after another few days she underwent a radical mastectomy by Professor Lo . 10 days later she was given the all clear as the pathology showed all the tumour which was in fact a Spindlecell tumour had been removed.

From the beginning of her journey to the removal of the tumour a few weeks later my Mum was treated professionally, efficiently and kindly by every member of the NHS she met. From her GP to both her Consultants and Cancer Care nurses to the hospital/ward staff, clinic staff , radiography staff . I was proud to work in the NHS for 41 years and the negative publicity , sometimes deserved though through no fault of the staff, is upsetting so I wanted to share a positive journey that my family experienced. Thank you NHS ! 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 7 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 31/07/2024 at 12:25
Published on Care Opinion at 12:25


picture of Kevin Torbet

Dear Adri26

Thank you for taking the time to share your mother’s journey and your positive experience with the NHS. We are deeply grateful for your kind words and delighted to hear that your mother received timely and effective care.

It is heartening to know that your mother was treated with professionalism, efficiency, and kindness throughout her diagnosis and treatment process. We will ensure that your appreciation is passed on to the teams at Gartnavel General Hospital, Glasgow Royal Infirmary, and all the dedicated professionals involved in her care, including Miss Campbell, Kirsty, Professor Lo, Clare, and the entire support staff.

Your story is a testament to the hard work and dedication of our staff, and it serves as an encouragement to continue delivering exceptional healthcare services. We understand that navigating a cancer diagnosis can be an incredibly challenging time, and we are pleased to have been able to support your mother and your family through this journey.

Kind regards

Kevin

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