You have an online form that is only open when the phone line's open.
It’s not hard to build a process or a queue of requests. Honestly sort it out otherwise what’s the benefit for users?
Doctor surgery’s have such a terrible reputation, and it’s processes like this that just continue to erode trust.
"Appointment form"
About: Barton House Group Practice Barton House Group Practice Stoke Newington N16 9JT
Posted by Barkon (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Vytautas Kazinavicius