"I felt in very good hands the whole time"

About: Antrim Area Hospital / Delivery Suite Antrim Area Hospital / Ward C2 Maternity care

(as the patient),

I would like to thank the wonderful staff at the maternity wards and delivery suites at Antrim hospital.

I had a difficult and long labour with interventions and from the moment I arrived in labour I felt listened to and cared for. Plans and processes were explained really well at every stage and they did everything to make me comfortable on the labour ward, offering what pain relief they could including a tens machine at the early stages. 

I want to personally express my gratitude to the wonderful midwife Janet and student Brooke who cared for me during labour. I felt very comfortable and in safe hands. They were kind and lovely at every stage and professional and acted quickly when I needed help from the doctor at the end of my labour. Also unfortunately can't remember the name of the woman who continuously put a wet paper towel on my back when I was too warm over and over for 2 hours, thank you whoever you were. 

Although it was out of everyone's control that I had complications, I felt in very good hands the whole time. 

Thank you also to the great staff on the labour ward who helped me with the baby when I was on my own, especially as I was unable to stand up for a period of time. 

I did have some issues with the hospital following up with an appointment for my child but cannot fault the maternity unit itself. 

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Responses

Response from Rachel Chakravarti, Lead Midwife, Maternity, NHSCT yesterday
Rachel Chakravarti
Lead Midwife, Maternity,
NHSCT
Submitted on 18/03/2025 at 10:05
Published on Care Opinion at 10:05


Dear perseusyr73,

Congratulations on the birth of your little one and thank you for taking the time to provide your feedback in what must be a busy time.

I am sorry your labour and birth did not go to plan but I am delighted you felt in safe hands and well cared for throughout. I will be sure to pass your comments on to those staff members mentioned as it makes a huge difference knowing what a positive impact they have for women and the babies they care for.

Once again, thank you perseusyr73,

Best Wishes,

Rachel

Lead Midwife

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